0 Years

Consulting Experience
Digital lending experience

About Us

We are an RBI-registered Non-Banking Financial Company (NBFC) with a rich legacy of 36 years, serving diverse capital requirements of individuals and businesses across India. As one of North India’s oldest NBFCs, we are proudly listed on the Bombay Stock Exchange.

At ISF, we focus on multiple lending products facilitating business growth of micro and small enterprises though a digitally enabled partnership approach. Few of our offerings include EV Loans & Battery financing, Invoice Discounting, Cattle Loans and SME Business financing. With technology at the heart of our services, we are paving the way for a future-ready, digital-first approach to lending.

JOURNEY SO FAR

Journey so far (some graphic chronological model is better)

 
 
 
 
1988

Established as a Category “A” NBFC under the banner of M/s Inter State Finance Limited.

 
1995

Successfully launched our first public issue of INR 60 Mn, which was oversubscribed.

 
1999

Formed a co-lending partnership with CitiBank.

 
2008

Navigated the Global Financial Crisis as CitiBank exited the co-lending partnership.

 
2020

A new management team took over, driving a new era of growth.

 
2024

Introduced Strategy 2.0—focused on niche, retail, and tech-driven solutions.

 
1995

Successfully launched its first public issue of INR 60 Mn, which was oversubscribed.

 
2008

Navigated the Global Financial Crisis as CitiBank exited the co-lending partnership.

 
2024

Introduced Strategy 2.0—focused on niche, retail, and tech-driven solutions though enabling partnerships.

Core Values: The T.R.U.S.T. Principle

At ISFL, we are committed to upholding our key values through the T.R.U.S.T. principle, which guides us in delivering financial services efficiently and ethically, while we keep our focus strong on customer satisfaction.

We recognize that collaboration fosters innovation and facilitates quicker solution delivery. By promoting a culture of teamwork, we leverage diverse perspectives to achieve optimal outcomes.

Our approach to risk management emphasizes proactive compliance and constructive engagement. We implement robust measures to identify, assess, and mitigate risks effectively, safeguarding our operations and clients.

Our customers are central to our mission. We actively solicit and value customer feedback, enabling us to tailor our products and enhance our services to meet their evolving needs.

We are dedicated to creating long-term value for all stakeholders. Our commitment to sustainable practices contributes to community empowerment and environmental stewardship.

At ISF Limited, we prioritize focus, efficiency, and productivity in all our endeavours. Our teams are committed to excellence, ensuring superior results for our clients and partners.

T.R.U.S.T is fundamental to our relationships with customers, partners, and employees. We believe that building trust requires transparency, accountability, and consistent communication. By delivering on our commitments and maintaining high ethical standards, we cultivate lasting relationships that empower our stakeholders and create a supportive environment for mutual growth and success.

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24/7 Online service

Strategy 2.0: Driving Innovation and Growth

High-Yield Growth Segments

Our renewed journey is about developing and expanding into high-growth areas through a Digital-First approach with key lending partners, while enforcing strict standards on service delivery. High impact segments like Electrical vehicle finance, closed-loop SME Loans, Cattle and Agri-input Loans and cashflow based lending for Supply chain partners (vendors and dealers).

Granular Customer Base

With our stated objective to create meaningful grassroot level impact, ISFL’s offerings include relatively smaller-ticket loans to a broad customer base, thus minimizing risk concentration and fostering long-term relationships

Asset Quality

At the core, lies our risk management policies ensuring robust client engagement throughout the loan lifecycle, and creating Early Warning triggers to monitor asset quality. This also requires regular and rigorous portfolio review for active policy adjustments.

Digitalization

A Digital-First approach enriches our customer’s onboarding and loan management experience and helps with enhanced risk controls through automated controls and processes to minimize risks while continuously evolving our product offerings based on data-driven insights.

Partnerships & Alliances

Reaching out to a diversified client base requires a strong distribution set-up. At ISFL, we have solved for this crucial requirement by partnering with key technology-driven service partners, thus harping on adopting best-in-category practices, and utilizing scale and systems to achieve all-round growth.

OUR MISSION

We aim to build enduring TRUST with our customers, partners, and employees by delivering exceptional financial solutions grounded in integrity, transparency, and professionalism. We strive to create long-lasting value and contribute meaningfully to the grass-root communities we serve.

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